Lumen help
Creating a new Media portal user
If you're a Media portal administrator, you can create new users for your organization to help manage your Lumen services.
Note: If you're a CDN administrator, you can also add a new user while editing an access group.
To create a new Media portal user:
- Sign in to Media portal. (Get help resetting your password)
- From the main menu, select Portal Admin > User Profiles.
Media portal lists the users for your organization.
- Click Add New User.
- In the Contact Info section, fill in the information for the user.
- In the Roles section, do either (or both) of the following to add a role for the user:
- To assign a Vyvx role to the user, click the checkbox on the Vyvx tab, then select the options from the fields to assign the user a role, select companies they can work with, etc.
- To assign a CDN role to the user, click the checkbox on the CDN tab, click the tab, then select the access group(s) the user can work with.
- To assign a Vyvx role to the user, click the checkbox on the Vyvx tab, then select the options from the fields to assign the user a role, select companies they can work with, etc.
- When you're done, click Invite User.
Media portal sends a welcome email to the user. When the user click the link in the email, they can sign in, complete their profile, and set a password.
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