Manage your account

We make managing your Quantum Fiber account easy-peasy. Learn how to use the app or the website to manage your account password, set notification preferences, track technician appointments, and more.

Reset account password

Forgot your password or just want to change it? No problem. We make it easy to reset in our app or on the website.

Update notifications

You can choose which notifications you want to get from us about your account, including calls, texts, and emails.

Change an appointment

Chat with us if you think you need a technician, then change or cancel the appointment from the app or website.

Access the message center

The message center keeps all of your account notifications in one place. Sign in to check your Quantum Fiber messages.

Manage your services

Looking to make changes to your service? Learn about our most common requests, from upgrading to moving or pausing service.