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APAC BLOG

In 2020, work environments changed significantly. The COVID-19 pandemic was both unanticipated and disruptive, and businesses were faced with keeping their employees and customers safe as the virus quickly spread. While every vertical and organization was impacted differently, almost overnight, companies were forced to make tactical decisions on how to continue to engage and do business with customers, how to contend with interruptions to their supply chains, and how to maintain in-house operations with a predominantly remote workforce. The COVID-19 outbreak not just redefined the way we work, but also placed huge emphasis on prioritizing connectivity for business continuity. The rapid shift from on-site to remote / decentralized working, compelled many organizations to ramp up network capabilities and bandwidth to meet the dynamically changing demands.

Business transformation

The Network Foundation

The network continues to be a crucial component for any successful business strategy - whether it be responding to a once-in-a-lifetime event or the on-going digital transformation journey of organizations.

 

SD-WAN is essential to these network modernization initiatives, and according to Gartner, we can also expect to see further maturity of SD-WAN products and service offerings. The analyst firm has projected that by the end of 2023, 60% of enterprises will have implemented SD-WAN - a colossal increase from less than 20% in 2019![1]

 

Even prior to the pandemic, digitalization trends were pushing SD-WAN to immense popularity in Asia Pacific, as enterprises seek cost-effective Wide Area Networks (WANs) to support a multitude of connectivity options that are right-sized to individual application and site requirements. Additionally, smart city initiatives are helping drive investments in network infrastructure via public/private partnerships.

Customers drive our innovation

We are delighted to be named a ‘Leader’ in the 2021 Gartner  Magic Quadrant for Network Services, Global! At a time when there has been so much macro volatility, the industry accolade is testament to Lumen’s continued commitment to responding to market dynamics and customer requirements when it comes to network transformation and business innovation.

 

Read our news announcement: Lumen named a Leader in the 2021 Gartner Magic Quadrant for Network Services, Global

 

A contributing factor to Lumen being categorized within the Leader quadrant was from the global capabilities enhancements and infrastructure investments that occurred over the last 12 months. Specific to Asia Pacific, Lumen has:

 

  • Increased our managed SD-WAN coverage to now cover all APAC markets
  •  For our AS3356 network - the deepest peered IP network in the world, we augmented our APAC backbone by 76%
  • Added on-net facilities in Australia, Hong Kong and Singapore
  • Launched new MPLS/IP VPN and Direct Internet Access / High Speed IP POPs in multiple countries
  • Launched Cloud Connects services for new cloud providers

Opportunities in Asia Pacific

APAC continues to represent a global region of network growth, fueled by several factors which include the growing penetration of smartphones, rollout of 5G enterprise solutions, smart cities initiatives, expansion of global supply chain infrastructure, and long-term shifts to remote working.  Lumen will continue to invest in Asia Pacific infrastructure and services in which to continue to serve the evolving needs of enterprise organizations.

 

We are honored to receive recognition of our efforts by Gartner. Thank you to our customers and partners that helped us on this journey and for your trust in our services.

 

This content is provided for informational purposes only and may require additional research and substantiation by the end user. In addition, the information is provided "as is" without any warranty or condition of any kind, either express or implied. Use of this information is at the end user's own risk. Lumen does not warrant that the information will meet the end user's requirements or that the implementation or usage of this information will result in the desired outcome of the end user. This document represents Lumen’s products and offerings as of the date of issue. Services not available everywhere. Business customers only. Lumen may change or cancel products and services or substitute similar products and services at its sole discretion without notice. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Lumen. ©2021 Lumen Technologies. All Rights Reserved.

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used here in with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Lumen. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

 


[1] Gartner Magic Quadrant for Network Services, Global, Neil Rickard, Bjarne Munch, Danellie Young, Published 2 March 2021

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Global Trend Report

Cindy Whelan

Written by

Francis Prince Thangasamy

Francis leads the Product Management, Marketing and Operations function covering Lumen’s comprehensive suite of solutions in the Asia Pacific region.