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LUMEN® VOICE COMPLETE®

Simplify communications, maximize workforce productivity and enhance customer experiences with cloud ready integrated voice and SIP trunking solutions.

Recognition

Lumen remains the leader in SIP trunking

We’ve been awarded the 2023 Frost and Sullivan Competitive Strategy Leadership Award for North American VoIP and SIP Trunking. See how Lumen exemplifies world-class performance in strategy and innovation and customer impact for the VoIP access and SIP trunking services space.

READ REPORT
Frost and Sullivan Best Practices Award

Innovative network solutions that minimize costs

Lumen Voice Complete is a comprehensive, global solution offered in all 50 states and five core European countries that enables you to use cloud ready SIP-based solutions and APIs to maximize performance, enhance reliability and simplify management without having to replace TDM technology.

 

VIDEO: See how Voice Complete works (3:13)

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Benefits

Costs Lower-Dollar

Drive savings

Centralize voice traffic and share idle call capacity across your organization with built-in failover protection. Customize and streamline your enterprise communications with our expert guides and robust APIs to help stretch your budget further.

Drive savings

Centralize voice traffic and share idle call capacity across your organization with built-in failover protection. Customize and streamline your enterprise communications with our expert guides and robust APIs to help stretch your budget further.

Chart-Growth

Establish a foundation for growth

Leverage existing equipment to easily expand your network and adopt integrated UC&C applications for your global workforce. Our network provides the scalability to meet changing business demands and adopt new technologies.

Establish a foundation for growth

Leverage existing equipment to easily expand your network and adopt integrated UC&C applications for your global workforce. Our network provides the scalability to meet changing business demands and adopt new technologies.
Total Solution

Simplify vendor and technology management

Streamline your communications environment with cloud ready comprehensive solutions, robust APIs and a single vendor and contract offering unified pricing, SLAs and invoicing.

Simplify vendor and technology management

Streamline your communications environment with cloud ready comprehensive solutions, robust APIs and a single vendor and contract offering unified pricing, SLAs and invoicing.

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Features and Specs

  • Cloud ready flexible SIP trunking with advanced 911 features.
  • IP or TDM PBXs support direct connections to the public switched telephone network (PSTN) with no need for added conversion equipment
  • Telephone numbers, local, long distance/national, toll free/freephone, emergency services and international calling capability
  • Flexible access options via Lumen® MPLS/IP VPN, Lumen® Dedicated Internet Access or bring your own bandwidth
  • The self-service portal helps you manage voice features and change requests
  • Built-in network diversity levels and configurations appropriate for your business

 

  • Securely deploy Voice Complete services on virtually any platform using the latest RESTful API technologies, including:
    • OAuth 2.0 and 64base encoding in the Authorization header
    • Swagger/OpenAPI Specification 3.0 with downloadable YAML files
    • Synchronous and asynchronous response
    • Webhook/call backs to receive real-time push notifications
    • Interactive "try me" functionality and test environments
    • Fast response times and microservices
  • Process transactions through your chosen systems and gain deep insight into your services
  • Lumen API Marketplace offering a single source for finding, consuming and registering applications through a simple web registration and login process
  • VC 911 Address Change API enables you to manage large numbers of Voice Complete telephone numbers and update addresses for emergency dispatch services
VIEW DATA SHEET
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Not all products and services are available in all regions and countries; please contact a representative near you for details.