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SYNQ3

Expanded bandwidth streamlines AI‑driven restaurant take‑out platform.

Serving up AI‑ordering

SYNQ3, a virtual restaurant contact center, partnered with Lumen to scale their network and expand AI to handle 3x increased call volume demand across 100K+ orders.

VIDEO: SYNQ3 transforma el ecosistema de los restaurantes (1:41)

Split screen image of smart phone with menu and a person’s thumb pressing the order button on top and restaurant stove full of food cooking on bottom.
Split screen image of smart phone with menu and a person’s thumb pressing the order button on top and restaurant stove full of food cooking on bottom. PlayButton

Increased network capacity expands customer convenience

Illustration representing a woman reviewing phone menu app next to icons of a thinking head, money sign, and small sandwich.
Illustration depicting a computer monitor with icon of human head in middle of screen and two server racks sitting in the background.
Illustration of man sitting at an office desk with headset on, typing on keyboard and looking intently at a computer monitor.

What works for SYNQ3

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MPLS IP VPN Network

Reliable, secure any‑to‑any, point‑to‑point WAN connections

Icon of world globe with network nodes and transmission lines across and extending beyond and outside of the globe.

Acceso a internet dedicado de Lumen®

Conectividad escalable y segura para aplicaciones empresariales

Icon of three story office building with a headset representing a call center support person speaking.

Lumen® Contact Center Solutions

Comprehensive, dynamic contact center for business agility

Logo of SYNQ3 Restaurant Solutions

The restaurant challenge presented by COVID‑19 caused us to reinvent everything with our customers. It was a flat‑out sprint.”

 

Steve Bigari

Chairman and CEO

 

SYNQ3 transforma el ecosistema de los restaurantes (1:41)

Split screen image of smart phone with menu and a person’s thumb pressing the order button on top and restaurant stove full of food cooking on bottom.
Split screen image of smart phone with menu and a person’s thumb pressing the order button on top and restaurant stove full of food cooking on bottom. PlayButton

About SYNQ3

SYNQ3 is a technology‑enabled services company, providing omni‑channel unstructured conversational commerce using a hybrid of automation and virtual contact center solutions for the restaurant industry.

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