Lumen help

Create a free certificate using Let's Encrypt

  1. Click Renew certificate.
  1. Do one of the following:

    1. If you previously used a custom certificate, click Switch to Let’s Encrypt.

      Let’s Encrypt runs validation test over the domain and then provisions a new certificate.

    2. If you have only recently performed Go‑Live (pointed DNS at Lumen), the validation process might require multiple attempts as DNS propagation can take some time. So if your free certificate doesn’t provision immediately, click Renew certificate again in a few minutes. (If it still doesn’t provision after three or fout tries, contact our support team.

Once the certificate has been provisioned, it will automatically renew every 3 months.