Lumen help

Changing your invoice-delivery method

Changing to paperless billing

To change to paperless delivery:

  1. Select the checkbox next to the account(s) you want to enroll in paperless billing, then click Enroll Selected.
  1. Confirm you authorize the change by selecting the I authorize… checkbox and typing your name in the field, then, click Next.
  1. Click Done.

Changing to paper billing

If you decide paperless billing isn't for you, you can return to paper billing.