The Service Detail Reports [CSV] functionality allows users to generate and download CSV files of an invoice, excluding call detail usage charges.
The Service Detail Reports [CSV] include:
- Customer Product Summary
- Equipment Other Charges
- Long Distance Line Charges
- Non Metered Charges
- Service Summary
Once requested through Control Center, Service Detail Report CSV files are grouped in a zip file available for download. If invoice data is not present associated to the corresponding Service Detail Report, then the corresponding report will not be contained in the downloaded zip file.
Once you submit a request, an email will be sent to you within 24 hours, letting you know the Data Download copy of Service Detail Report is available. Once it is available, click on Billing, then click Invoice PDFs & Data Downloads, and click on the appropriate zip file.