Lumen help

Requesting a PDF copy of a prior bill

To request a PDF copy of a prior  bill:

  1. Click Billing, then click Invoices.
Invoices (show account details)

Note: Do not click PDF Invoice, this requests a PDF of your current invoice.

  1. Click Online Invoice.

    Control Center displays your current invoice.
View Invoice
  1. From the Select Month list, choose the month and year of the invoice you need, then click Request Bill Copy [PDF].