If you're not seeing all your accounts listed, it could be that the missing ones can't be paid electronically. For instance, equipment (CPE) and Metro Ethernet accounts cannot be paid online. Some local service accounts (CLA) cannot be paid using Autopay. Only accounts that can be paid online are displayed. You may also not have permission to view all your organization's accounts.
Incorrect charge (too small)
Small charge is a way to validate new credit and debit cards
If you made a credit card payment, but only see a $1 charge on your card, don't worry. Everything's correct. The $1 charge is our way of validating new credit and debit cards. The $1 charge will be refunded and the correct amount debited.