Lumen help

Viewing a prior bill

To view a prior bill:

  1. Click Billing, then click Invoices.
  1. Search for the account you want to view an invoice for by doing one of the following:

    • Sort your invoices using the Sort by… list (e.g., Account Number). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your invoices by account group by selecting an option from the View All (Default)… list.

    • Search for a specific account (by invoice number, account group, etc.) using the Search by… field and search box.
  1. After you find the invoice you want, click the blue down arrow ().

    Control Center lists additional details for the account such as billing address, due date, last payment (and date received), delivery method, whether the account is enrolled in Autopay.
Invoices (show account details)
  1. Click Online Invoice.

    Control Center displays the most recent invoice.
View invoice
  1. From the Select Month list, choose the month and year of the invoice you need.
  1. Do one any of the following:

    • To request a PDF of this invoice, click Request Bill Copy [PDF].

    • To print a remit page (for mailing a payment), click Remit Page [HTML] or Remit Page [PDF].