Lumen help
When you sign in to Control Center, the dashboard appears. You'll see navigation tabs on the left side of the portal, key performance indicators (KPIs) for your services—based on your permissions, and widgets to give you more insight into your services.
Use the navigation tabs to manage your services:
Additional links (available at the top of every page in Control Center):
Based on your Control Center permissions, you'll see up to four KPIs: Billing, Tickets, Orders, and Alerts. Use the KPIs to access information about your Lumen services. To view more information, click the KPI.
The Billing KPI shows the total amount due for your accounts. Click the KPI to view information for each account.
The Tickets KPI shows open tickets for your services. Click the KPI to view more information about the tickets as well as potential tickets for your services (areas where we've detected a potential problem on your network).
The Orders KPI shows the total number of open orders for your organization. Click the KPI to view a status of each order.
Use the dashboard widgets to view orders and tickets by service location, access the pages you visit most, view information about upcoming network maintenance, etc.
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