Lumen help

Control Center: Inventory

Encrypted Wavelength

Managed services

Security services

SIP Trunk

Toll-free service

Control Center makes it easy to manage your Lumen Toll-Free Service. Create call plans, alternate call plans, and group call plans; manage toll-free termination, and more. To learn more about managing your service in Control Center watch the overview video.

Dialed number identification service (DNIS) 

Managing toll-free termination

Alternate call plans 

Group call plans 

Direct trunk overflow (DTO)

Toll-free numbers

Routing features for call plans 

Busy ring no answer (BRNA) 

Product/Service ID Details (showing Toll Free routing plan)