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DNIS lets you know which phone number your customer called to reach you and is useful in a variety of circumstances. For example, if you're operating a call center, you could set up your switch to recognize the DNIS of an incoming call and play the appropriate greeting for the product associated with the toll-free number.
To create the DNIS information for a toll-free number:
Important: We recommend you schedule your call plan an hour before the activation time. After it has been scheduled, you are unable to edit the plan. If you want to make changes after the plan has been scheduled, you need to wait until the changes go into effect and then you can change it.
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