Lumen help

Updating a termination number on multiple routing plans

To update a termination number on multiple routing plans:

  1. Click Inventory, then click Inventory.

    Control Center displays a list of all services assigned to the accounts under your enterprise ID. If you have more than 10 services, you can view the rest of your services by clicking one of the blue linked Show numbers at the top of the list or you can click the blue down arrow at the bottom of the list to add 10 services at a time to the view.
  1. Search for the service in one of these ways:

    • Sort your services using the Sort by… list (e.g., Service Type). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your services by selecting an option from the View All (Default) list.

    • Search for a specific service (by service type, account, etc.) using the Search by… field and search box. (To search using multiple search criteria, click Advanced Search, then fill in your search criteria and click Apply Search Filters. When you're done, click Close Advanced Search.)
  1. When you find the service you want to work with, click the blue arrow on the right of the line for the service.

    Control Center displays details for the toll-free service you selected.
Inventory (showing toll-free service detail and global default)
  1. In the Bulk Edit Termination section, click the arrow to expand it.
product service id details toll free bulk edit termination
  1. To select the current termination you want to change, do one of the following:

    • To make bulk changes to your dedicated termination, select the Dedication radio button.

    • To make bulk changes to your dedicated termination, select the Switched radio button.Next step. 
  1. Click OK. Depending on how many toll-free numbers have the termination you selected, it may take a while to retrieve the data.

    Control Center updates the Select Termination list with numbers matching your selection.
  1. From the list, select the current terminating number, then click Go.

    All the toll-free numbers with the terminating address have been selected by default. If you want to change the selection, you can choose a new terminating address.

product service id details toll free bulk edit termination current termination selected
  1. From the Select Termination list, select a number.
  1. Click Submit, then click OK when you see the Please check Bulk Report for progress on your request. message.