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Viewing service and traffic reports for Lumen Network-based Security

As part of your Lumen® Network-Based Security (NBS) service, you have access to enhanced reports to view network traffic comprehensively; access firewall, IDS/IPS, and content-filtering logs in realtime; create data mining logs with flexible query functionality; and generate pre-defined and custom reports.


Reports are customizable and available for topics such as firewall, IPS, and general services. You can log in to the NBS portal directly or through Control Center.

To view NBS security and traffic reports:

  1. Click Admin, click Tools & Miscellaneous, then click Manage My NBS.

    Control Center opens a separate window for the NBS portal.
nbs ortal login page
  1. Log in to the NBS portal (using NBS-specific user ID, PIN, and secure token).
  1. Click the Reports folder, then click the report you want. Reports are available in PDF, XML, MHT, and TXT formats and can be scheduled to run automatically.

 

Certain reports (e.g., web filtering) require an additional tier-of-service subscription. If you run a report and don't see any data, it could be you don't have the correct subscription.

 

Device logs are available in the portal for up to 90 days. Older logs must be requested from the Managed Security Service (MSS) group. To reach the MSS group, contact us.