Lumen help
As part of your Lumen® Network-Based Security (NBS) service, you have access to enhanced reports to view network traffic comprehensively; access firewall, IDS/IPS, and content-filtering logs in realtime; create data mining logs with flexible query functionality; and generate pre-defined and custom reports.
Reports are customizable and available for topics such as firewall, IPS, and general services. You can log in to the NBS portal directly or through Control Center.
To view NBS security and traffic reports:
Certain reports (e.g., web filtering) require an additional tier-of-service subscription. If you run a report and don't see any data, it could be you don't have the correct subscription.
Device logs are available in the portal for up to 90 days. Older logs must be requested from the Managed Security Service (MSS) group. To reach the MSS group, contact us.
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