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Using order templates

You can create order templates from OLOF or DTFO orders you have submitted previously.

Order Templates can be created for OnLine Order Forms (OLOF) and Dedicated Toll Free Origination (DTFO) ordering.

Summary:

  • Create Order Template: Navigate to Orders, Order Status, Preliminary Order Status. Click the Create Template from Order ("T" icon) on the Submitted OLOF/DTFO that you want to use to create the template.  Name it and it will be stored for future use.
  • Utilizing Order Templates: Navigate to Manage Orders, Order Templates to access the list of order templates.
  • Delete Order Template: Delete unwanted order templates using the trash can icon on the list of Order Templates.

Some details about using order templates:

Once you've created an order template, it will display the information entered on the original order.  When you access an order template to use it, you will need to review it and update the order request with any new information specific for the new order.

You can't restore an order template that's been deleted.  If an order template is accidentally deleted, you'll need to create a new one (from a submitted OLOF or DTFO).

Orders from the past 90 days are available in Control Center Order Status.

Creating an Order Template
Viewing a list of order templates
Deleting an Order Template

Creating an order template

To create an order template:

  1. Click Orders, click Order Status, then click Preliminary Order Status.
order status preliminary order status with numbers
  1. Order Templates are created from Submitted OLOF/DTFO orders.  In the “Search For…” list, select Status.  The Search field will appear, enter the status of Submitted.  You can use enter key on your keyboard or click the icon to the right of the Search field.

 

Search is case sensitive.  Please ensure to enter the Status as Submitted, as it is shown when the Preliminary Order Status page loads and displays all orders.  Entering submitted as lower case will not pull up any results.

 

Alternate searches: 

 

You can "Search For..." OnLine Order Form or DTFO (case sensitive). You can use asterisks for a wildcard search, example *On or DT*.

 

If you know the OLOF/DTFO order ID, you can search by Parent Order ID and retrieve that specific order.

order status preliminary order status search status submitted create template from order icon
  1. Hover over the "T" icon under the Actions column; the Create Template from Order label is displayed.  After you click the "T" icon for the desired order, the Create New Template pop up will appear.  Enter Template Name and click Save Template button.
order status preliminary order status submitted status create new template created successfully confirmation
  1. The message will change to confirm the new template has been created successfully.  You can click the Open Template button to go directly into the OLOF/DTFO order form, or click the Close button.
order status preliminary order status submitted status create new template created successfully confirmation

Viewing a list of order templates

To view a list of your order templates:

  1. Do one of the following:

    • Click Orders, then click Manage Orders.

    • From the dashboard, click Manage Orders (in the Frequently Visited widget) 
Manage Orders
  1. Click Order Templates.  You can click the link under the Template Name column to enter into that order form.
order status preliminary order status order templates list

Deleting an order template

You can't restore an order template that's been deleted.  If an order template is accidentally deleted, you'll need to create a new one (from a submitted OLOF or DTFO).

To delete an order template:

  1. Do one of the following:

    • Click Orders, then click Manage Orders.

    • From the dashboard, click Manage Orders (in the Frequently Visited widget) 
Manage Orders
  1. Click Order Templates.  You can click the link under the Template Name column to enter into that order form.
order status preliminary order status order templates list
  1. Click the trash can icon (under the Actions column) on the appropriate Template Name row.
order status preliminary order status order templates list delete option
  1. Click OK.

    Control Center updates the Order Templates list. (To exit without deleting the template, you can click the X in the upper right hand corner of the Delete Order Template message window.)