Lumen help
You can create order templates from OLOF or DTFO orders you have submitted previously.
Order Templates can be created for OnLine Order Forms (OLOF) and Dedicated Toll Free Origination (DTFO) ordering.
Summary:
Once you've created an order template, it will display the information entered on the original order. When you access an order template to use it, you will need to review it and update the order request with any new information specific for the new order.
You can't restore an order template that's been deleted. If an order template is accidentally deleted, you'll need to create a new one (from a submitted OLOF or DTFO).
Orders from the past 90 days are available in Control Center Order Status.
To create an order template:
Search is case sensitive. Please ensure to enter the Status as Submitted, as it is shown when the Preliminary Order Status page loads and displays all orders. Entering submitted as lower case will not pull up any results.
Alternate searches:
You can "Search For..." OnLine Order Form or DTFO (case sensitive). You can use asterisks for a wildcard search, example *On or DT*.
If you know the OLOF/DTFO order ID, you can search by Parent Order ID and retrieve that specific order.
To view a list of your order templates:
You can't restore an order template that's been deleted. If an order template is accidentally deleted, you'll need to create a new one (from a submitted OLOF or DTFO).
To delete an order template:
Try one of these popular searches: