The Switched Batch DIR.LOG file is available in multiple locations (shown in above screenshots):
- Manage Orders > Batch > Switched
- Order Status > Preliminary Order Status, click on Switched Batch File name hyperlink, overlay appears, select the Files tab
The Switched Batch DIR.LOG is a text file that opens in Notepad or a text file reader.
For Switched Batch files, the DIR.LOG lists only issues with processing Switched Batch files.
Scroll to the bottom of the DIR.LOG file for the most recent files.
Below are examples of Switched Batch DIR.LOG files:
In this DIR.LOG example, information for three Switched Batch Files is shown. There are three lines for each file; the second row provides the reject information, and the third row shows the automated system action of the Switched Batch file moved to the Bad File directory.
The reject "Filename already exists in archive" indicates a Switched Batch file with that file name has already been processed. Duplicate files cannot be processed.