Control Center shows all pending orders and those completed in the last 90 days and lists status of the orders in the Status column.
Parent Order ID—the main order number
Sales Order IDs—sub-order IDs
Order Type—the type of order that was submitted (e.g., New/Install, Change, etc.)
Service Type—the product or type of service the order is for (e.g., IQ, PL, TL, LD)
Status—whether the order is complete or processing
Due Date—the date Lumen expects to complete your order
Status Date—the date the status was last updated
To view a timeline for your order (with milestones and due dates), click the blue arrow on the right side of the row for the order.
You can zoom in and out on the timeline to view details for milestones, attachments, and due dates. In addition, you may want to use the sort and filter tools if you have a lot of accounts to search quickly.