Lumen help
If created an alert to be notified when your account changes and want to change it, you can go back into the settings and edit the alert. You can also be notified when your statement is complete.
To edit an account alert:
- Click Reports, click Billing Reports, then click Bill Analyst.
- Click OK.
Control Center opens Bill Analyst in a separate window.
- Click the Setup tab.
- In the Tools box, click Alerts.
- Select the alert you want to edit, then click Edit Alert.
- Click Save.
Not quite right?
Try one of these popular searches:
Top 10 Control Center articles
- Troubleshooting login problems
- Creating a repair ticket
- Viewing the status of your repair tickets
- Adding accounts to your enterprise ID
- Retrieving your username or password
- Signing in to Control Center for the first time
- Viewing your bill
- Viewing the status of your order
- Signing up for paperless billing
- Viewing the status of an order without signing in
Product help