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Including phone number descriptions in call detail reports in Bill Analyst

To include one or two phone number descriptions as part of your call detail report:

  1. Click Reports, click Billing Reports, then click Bill Analyst
Bill Analyst redirect
  1. Click OK.

    Control Center opens Bill Analyst in a separate window. 
Bill Analyst Home tab
  1. Click the Detail tab.
Detail Reports
  1. Select the radio button next to the report you want, click Edit Report.
Edit Report
  1. In the Exclude box, click Account Description 1 and Account Description 2.
  1. Click the right-pointing arrow (>) to move the field(s) from the Exclude box to the Include box. (You may need to scroll down in the include box to see the addition.)
  1. Click Ok.

    Next time you run the report, you'll see your changes.