Lumen help

Viewing a standard detail billing report in Bill Analyst

To save time, choose from a variety of standard detail reports on popular subjects. Examples include:

  • Adjustments and payments
  • Call record detail by VoIP
  • CDRs - All (LD)
  • CDRs - All (LS)
  • Customer service records (LS)
  • Directory assistance (LS)
  • Pay per use services (LS)
  • Discounts, promotions and fees (LS)
  • Extended area service detail
  • Inventory circuits (LD)
  • Long duration calls (LD)
  • Remote access
  • Service summary (LD)

To view a standard detail billing report:

  1. Click Reports, click Billing Reports, then click Bill Analyst
Bill Analyst redirect
  1. Click OK.

    Control Center opens Bill Analyst in a separate window. 
Bill Analyst Home tab
  1. Click the Detail tab.
Detail Reports
  1. To refine your search results and reduce the size of your file do one or more of the following:

    • From the Level list, select the level within the organization you want.

    • From  the Data list, select the date for the data you want to see. 

    • From the Filter list, select the filter you would like to apply.
  1. Select the radio button next to the report you want to view, then click View Report.