Lumen help

Adding a description to a service in Bill Analyst

Note: You can also access Bill Analyst by clicking Billing > Invoices, clicking the down arrow for the account, and then clicking Bill Analyst (Invoice Mgmt).

To add a description to a service:

  1. Click Reports, click Billing Reports, then click Hosted Bill Analyst
Billing Account Selection
  1. Click the icon on the right side of the row for the account you want to view. 
Click the Billed Analyst radio button, then click OK.
  1. Click the Billed Analyst radio button, then click OK.
Hosted Bill Analyst (formerly Invoice Management) home
  1. Click the Setup tab.
  1. In the Hierarchies section, click Edit Levels.
Hierarchies (showing Edit Levels)
  1. From the Display list, select Services.
Hierarchies (showing Edit Levels and Services selected)
  1. Select the checkbox next to the service you want to add a description for, click Edit Description.
Hierarchies (showing Edit Descriptions)
  1. In the Description 1 field, type a description for the service. If you want another description, type it in the Description 2 field.
Edit descriptions
  1. Click Save.