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Retrieving and downloading an order

You can retrieve the use reports you've ordered in Hosted Usage Analyst and then download them.

Note: Be sure to download reports as they become available and remove them so you don't exceed your maximum storage limit.

To retrieve and download an order:

  1. Click Reports, click Voice Reports, then click Hosted Usage Analyst. 
Billing account selection
  1. Click the icon on the right side of the row for the account you want to view.

    Control Center opens Hosted Bill Analyst in a new tab.
Hosted Bill Analyst (showing Home tab)
  1. On the blue bar, click View: Bill Analyst, then click Usage Analyst.
Hosted Usage Analyst (showing Home tab)
  1. Click the Orders tab.
Orders (showing Completed Orders tab)
  1. From the list of reports that are ready to download, select the one you want to download (if your report is ready, it has the Ready to Download icon next to it.).