Lumen help

Retrieving and downloading an order

To retrieve and download an order:

  1. Click Reports, click Voice Reports, then click Hosted Usage Analyst
Billing account selection
  1. Click the icon on the right side of the row for the account you want to view.

    Control Center opens Hosted Bill Analyst in a new tab.
Hosted Bill Analyst (showing Home tab)
  1. On the blue bar, click View: Bill Analyst, then click Usage Analyst.
Hosted Usage Analyst (showing Home tab)
Orders (showing Completed Orders tab)