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Changing your Usage Analyst preferences

To change your preferences:

  1. Click Reports, click Voice Reports, then click Usage Analyst
Usage Analyst redirect
  1. Click OK.

    Control Center opens Usage Analyst in a separate window. 
Usage Analyst Home tab
  1. Click the Setup tab.
Setup
  1. In the User Profiles box, click Preferences

    What you see varies based on your permissions. If you need your permissions changed, contact your system administrator.
Preferences
  1. Make your changes, then click Save.