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Including phone number descriptions in use detail reports in Usage Analyst

You can include phone number descriptions in your call detail reports (CDRs). By including the descriptions, your reports are quicker to read, since you don't have to look up or remember the numbers. You must first assign descriptions to phone numbers before adding them to your report.

To include phone number descriptions:

  1. Click Reports, click Voice Reports, then click Usage Analyst. 
Usage Analyst redirect
  1. Click OK.

    Control Center opens Usage Analyst in a separate window. 
Usage Analyst Home tab
  1. Click the Detail tab.
Detail Reports
  1. Select the radio button next to the report you want, then click Edit Report.
Edit Report
  1. In the Exclude box holding down the shift key, click Account Description 1 and Account Description 2.
  1. Click the right-pointing arrow (>) to move the field(s) from the Exclude box to the Include box. (You may need to scroll down in the include box to see the addition.)
  1. Click Ok. 

    Next time you run the report, you'll see your changes.