Lumen help

Splitting services across nodes in Usage Analyst

You can use hierarchies to structure your data to track your telecom use or spend across different groups and functions of your organization for more informed reporting and analysis: 

  • Review monthly telecom spend by business unit, division, department, group, or other segment of your organization; assign costs among groups that share telecom services.

  • Use a hierarchy and its levels like data filters for your reports (in addition to standard and custom filters).

  • Create multiple hierarchies to test and compare different reporting scenarios.

A hierarchy mirrors the structure of your organization—business units, regional offices, retail outlets, cooperatives, departments, and other reporting groups. The nodes and sub-nodes of a hierarchy form a tree structure, connected in parent-child relationships, representing your organization’s various groups. Split services between nodes to assign costs across multiple groups that share a service.

You can set a hierarchy you create as private (seen only by the person who created the hierarchy) or public (seen by all users in your organization).

Note: Some aspects of working with hierarchies are permission based. For example, you can only edit a node description, move a node to a different level, or remove a node if you are the owner or administrator.

To split services across nodes:

  1. Click Reports, click Voice Reports, then click Usage Analyst
Usage Analyst redirect
  1. Click OK.

    Control Center opens Usage Analyst in a separate window.
Usage Analyst Home tab
  1. Click the Setup tab.
  1. In the Hierarchies box, click View Change History.
View Change History
  1. Click the Edit Levels: Services link.
Edit Levels: Services - Change History
  1. Type in the start and end dates, click View.
  1. Click the Services radio button, then click View.
  1. Select the checkbox next to the service(s) you want to split, then click Split Services.
  1. Enter a percent for each node you wish to allocate, then click Ok.

    The total of your nodes must equal 100%.
  1. Click Ok.