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You can assign a person on your list of repair contacts to receive notification emails for repair tickets.
You can assign the repair contact to be notified for all services (making them the default repair contact); or, you can assign the contact to be notified only for specific services or locations. This way, you can designate specialized repair contacts for specific locations or services; you can assign up to three repair contacts to a service or location to help ensure coverage
You can also update an existing contact or delete an assigned repair contact in Control Center as your business needs change.
To assign a repair contact:
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