You can submit a colocation request to ask for a Lumen field technician to work on your behalf at a colocation site. Depending on your contract, we may charge you for dispatching a technician.
You’ll want to have the following items ready to complete your request and submit the ticket:
After you submit your ticket, you can check the status of the field technician request in Control Center.
You can also create a colocation request ticket to manage data center badge access.
Note: If you need to update or cancel a field tech request, call us at 877-453-8353 or 720-888-0024 immeiately. Field tech requests are time-sensitive and may require extra fees from you, so don't wait.
To create a field tech request:
Try one of these popular searches:
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