Lumen help
In Control Center, you can check the status of your repair tickets. You can also make changes to open tickets or cancel tickets you no longer need.
To locate a repair ticket, you can search for it. Click the column headers to sort all the records—ascending/descending, descending/ascending. Click the Search by list to sort for specific categories of records. Click Advanced Search to filter your search results using several pieces of data (e.g., ticket + location).
To view the status of your repair tickets:
Try one of these popular searches: