Lumen help

Changing the calling area for a phone number

To changing the calling area for a phone number:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Network, Security, and Communications box, click IQ Networking.

    Control Center shows all IQ Networking services on the enterprise ID. SIP Trunk services have a service ID starting with VO-.
  1. Search for the service you want to work with.  When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the SIP trunk service you selected.
Service Details (showing SIP trunk service detail)
  1. Click the Telephone Number Management tab.

    Control Center shows the telephone number(s) for the service.
SIP Trunking service details (showing Telephone Number Management tab)
  1. Select the checkbox next to the phone number you want to edit.
  1. From the Select Action list, select Edit TNs Individually, then click Go.
Service Details for SIP trunk service (showing Telephone Number Management tab and phone number details)
  1. From the Blocked Calls menu, select the area(s) you want to block calls to for the phone number. (To remove blocks from a line, select the Nothing Blocked option.)
  1. Click Update.