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Deleting a group call plan

Group call plans let you change the routing plan for multiple toll-free numbers at once. After you set up the group call plan and no longer need it, you can remove it.

To delete a group call plan:

  1. Click Services, then click Network, Security, and Communications.

    Control Center shows a list of all services assigned to the billing accounts under the enterprise ID.
Network, Security, and Communications
  1. Search for the service in one of these ways:

    • Start typing details for the service (e.g., the product name, location, or service ID). Control Center filters the list of services as you type.

    • Filter your services by selecting an option from the All Service Types list.

    • To filter your orders based on a specific value, select an attribute from the Advanced Filters icon (), click the section(s) you want to filter by, type your filter criteria, then click Apply.
  1. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the toll-free service you selected.
Service Details for toll free service
  1. From the More Actions list, select Group Call Plan.

    Control Center lists the toll-free numbers that are part of the group call plan.
Service Details for toll free service (showing group call plan selected)
  1. Select the checkbox on the same line of the toll-free number you want to remove from the group call plan, then click Delete Selected.
  1. In the confirmation window that appears, click OK.