Menu

Lumen help

Disconnecting a connection

When you're done using a Lumen® Dynamic Connections Ethernet connection, you can disconnect it (and end billing for it). If you need to use the connection again, you can clone it.

Note: If you're disconnecting a connection to AWS, be sure to disconnect any active virtual interfaces within the AWS portal before disconnecting the connection in Control Center.

To disconnect a connection:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service and Ordering Tools box, click Dynamic Connections - Ethernet.

    Control Center lists all your connections with a status and brief summary for each connection.
Dynamic Connections (showing Ethernet tab)

Note: If you're disconnecting an Azure connection, first go to the Azure portal and delete the associated ExpressRoute connection's BGP peering.

  1. Disconnect your connection(s) by doing one of the following:

    • To disconnect from the list of connections, click the icon (in the Actions column) on the row for the connection, then click Disconnect.

    • To disconnect while viewing details for the connection, click Disconnect.

Control Center asks you to confirm that you want to disconnect the connection(s) you selected.

  1. To disconnect the connection, click Yes.

    Control Center disconnects the connection. You'll now see the connection listed with a status of Disconnected. If you need to set up the same connection in the future, you can save time by cloning the connection.