Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
In the Service and Ordering Tools box, click Dynamic Connections - IP VPN.
Control Center lists all your IP VPN connections with a status and brief summary for each connection (name, location, start/end date, and connection status).
On the row for the connection you want to create a ticket for, click the icon (in the Actions column), then click Create Ticket, then follow the instructions in Creating a repair ticket (starting with step 3.)