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You can assign a person on your list of repair contacts to receive notification emails for repair tickets. (You can also add a new contact and then assign the contact to services or locations.)
You can assign the repair contact to be notified for all services (making them the default repair contact); or, you can assign the contact to be notified only for specific services or locations. This way, you can designate specialized repair contacts for specific locations or services; you can assign up to three repair contacts to a service or location to help ensure coverage
You can also update an existing contact or delete an assigned repair contact in Control Center as your business needs change.
To assign a repair contact:
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