Lumen help
To create a monitoring incident:
Field |
Description |
NAME |
Type a name for the incident. |
SUMMARY |
Type a short description of the incident. |
RESOLUTION |
Provide details on how you fixed the incident. |
STATUS |
Select Open or Closed from the dropdown. |
IN AVAILABILITY |
Select the checkbox and the start and end dates to limit the incident’s effect to a specific timeframe. |
SEVERITY |
Select Critical, Warning, or Info to display the severity of the incident. |
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