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Editing a check

Use Lumen® Edge Service Manager to edit the name, check type, interval, maximum severity level, and whether the check affects availability.  You can also view a list of checks already created or create a new check.  You can view details for each check, mute and unmute a check to determine how it affects open incidents, and delete a check you no longer need.

All check types within the Edge Service Manager have several core options. By default, a check is run every five minutes. This can be changed to run as frequently as once every minute.

A check can have three health states:
  • Failed
  • Warning (Recovering)
  • Healthy

A failed check test triggers a reattempt after 30 seconds to eliminate false positives. The check will be sent into a failed state and raise the appropriate severity incident created by the check group. When a check recovers, it automatically enters a Warning state and will remain there until ten successful check runs have completed.

 

To edit a check:

  1. Click Monitoring, then click Checks.

    The Edge Service Manager shows the checks created for your organization.
Edge Service Manager checks view
  1. Click EDIT.
Edge Service Manager checks edit view
  1. In the Edit Check window, edit the fields in the Check Info tab:
Field Name Description
NAME Type a name for the check. 
TYPE Select a check type and complete the corresponding fields. 
INTERVAL Type a numerical frequency a check is run. 
MAX SEVERITY Select the maximum severity level impact for a check fail. 
AFFECTS AVAILABILITY Select this checkbox if this check impacts overall system availability calculations.
  1. In the Edit Check window, edit the fields in the SSH Tunneling tab:
Field Name Description
SSH HOST Type a name or IP address for the connecting host.
SSH PORT Type the port number of the Secure Shell Protocol (SSH) service.
USERNAME Type the username if not using SSH key pairs.
PASSWORD Type the password if not using SSH key pairs.
ENABLE SSH TUNNEL Select this checkbox to allow the check to use SSH Tunneling.

  1. When you are done, click SAVE CHANGES.

    The Edge Service Manager edits the check.