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Muting a check

Use Lumen® Edge Service Manager to mute a check. Until unmuted, this marks the check as down for planned maintenance. The Edge Service Manager removes muted checks from open incidents. You can also create a check for your organization, edit an existing check, and view a list of all checks. You can view details for your check and delete a check you no longer need.

To mute a check:

  1. Click Monitoring, then click Checks.

    The Edge Service Manager shows the checks created for your organization.
Edge Service Manager checks view
  1. Click the check name you want to work with.

    The Edge Service Manager shows details for the check you selected.
Edge Service Manager checks detail view
  1. Review the details to confirm you selected the correct check, then click Mute.
  1. In the window that appears, confirm you want to mute the check.

    The Edge Service Manager mutes the check.