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Muting a monitoring group

Use Lumen® Edge Service Manager to mute a monitoring group. Until unmuted, this marks the monitoring group as down for planned maintenance. The Edge Service Manager removes muted monitoring groups from open incidents. You can also create a new monitoring group for your organization, edit an existing monitoring group, and view a list of monitoring groups.  You can view details for each monitoring group and delete a monitoring group you no longer need.

To mute a monitoring group:

  1. Click Monitoring, then click Groups.

    The Edge Service Manager shows the monitoring groups created for your organization.
Edge Service Manager groups view
  1. Click the monitoring group name you want to work with.

    The Edge Service Manager shows details for the monitoring group you selected.
Edge Service Manager groups detail view
  1. Review the details to confirm you selected the correct monitoring group, then click Mute.
  1. In the window that appears, confirm you want to mute the monitoring group.

    The Edge Service Manager mutes the monitoring group.