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Unmuting a check

Use Lumen® Edge Service Manager to unmute a check that has been muted. The check will be added back to any open incidents. You can create a new check and edit the details of an existing check. You can view a list of checks already created and view details for each check. You can also delete a check no longer needed.

To unmute a check:

  1. Click Monitoring, then click Checks.

    The Edge Service Manager shows the checks created for your organization.
Edge Service Manager checks view
  1. Click the check name you want to work with.

    The Edge Service Manager shows details for the check you selected.
Edge Service Manager checks detail unmute view
  1. Review the details to confirm you selected the correct check, then click UNMUTE.

    The Edge Service Manager unmutes the check.