The Monitoring tab in the Lumen Edge Services portal gives you options for viewing and creating details for status, logs, apps, checks, groups, incidents, contacts, and alert rules.
The Status display includes information on AVAILABILITY, RESPONSE TIME, OPEN INCIDENTS, and RECENT ACTIVITIES.
The Edge Services portal uses app monitors to display failures or impact events. You can configure and edit app monitors by adding checks. Checks help define the app monitor process, including the type and run frequency.
The Edge Services portal provides a strong out-of-the-box monitoring feature that is composed of individual checks. Anything provisioned within the Edge Services portal automatically gets a check created in the monitoring service. There are also several built-in check types that can be selected during the provisioning of service or instance types. These checks are organized into Groups and Apps.
Use the Edge Services portal to create monitoring groups to organize and monitor the health of checks running in your organization.
The Edge Services portal provides incident monitoring to reduce recovery time and prevent potential customer-facing impacts. View and add incidents so you can notify your team about outages that require immediate attention.
To configure user notifications, an Edge Services portal monitoring contact must first be created. The monitoring contact types include the following:
The Edge Services portal provides examples and information when configuring the monitoring contact. Once configured, you can use monitoring contacts to build alert rules.
Alert rules enable you to configure when notifications are automatically sent to individuals. You can configure automatic notifications for checks, groups, and apps for specified recipients. You can add recipients to multiple alert rules with different delivery methods depending on the rule.
For example, you can create an alert rule to notify a specified list of recipients through email when a group encounters a critical condition.