Lumen help
Use the Edge Services portal to view a list of incidents and outages. The Edge Services portal enables you to create, edit and view details of each incident. In addition, you can mute, unmute, close, and reopen monitoring incidents.
The Incidents page shows the following information for incidents:
- Severity
- ID
- Name
- Time
- Status
- Duration
To view monitoring incidents:
- Click Monitoring, then click Incidents.
- Use the search fields to filter incidents.
Edge Services portal displays incidents and outages.
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