The user needs to add credentials for the instance type (Linux or Windows) in their profile.
At deployment the applicable credentials for the provisioning user are added to the server by default.
If you have yet to add credentials for the instance type (Linux or Windows) to your profile, please do that step now by following the steps below.
Important: Failure to add credentials for the instance type in the user profile will cause you to be locked out of accessing the server.
In the event that you accidentally provision a server prior to adding your credentials, please delete the server, set your credentials, and deploy a new server.
Operating system password requirements
Below are the password requirements, by operating system, as defined by each operating system vendor.
- There are no password limitations on the clean install of Ubuntu and CentOS, however BAD PASSWORD message will show up while trying to set the password and whenever there is a BAD PASSWORD prompt for the following conditions, user-data script is not able to set the credentials properly and user will not be able to sign in.
- Password must be minimum eight characters for all operating systems, must include uppercase letters, lowercase letters, a number ,and a special character.
- Ubuntu 18 and 20—capital letters and email addresses are not allowed as username.
- CentOS 7.9 and 8.3—email addresses are not allowed, dictionary words can’t be used as a password, and the password cannot contain username in any form.
Password requirements for CentOS
- must be at least eight characters long
- may contain numbers, letters (uppercase and lowercase), and symbols
- is case-sensitive and should contain a mix of cases
- should not be a word, abbreviation, or number associated with you, your organization, or found in a dictionary (including foreign languages)
Learn more about CentOS password requirements
Password requirements for Linux/Ubuntu
By default, Ubuntu requires a minimum password length of six characters, as well as some basic entropy checks. These values are controlled in the file /etc/pam.d/common-password and are outlined in the Linux/Ubuntu password guide.