Note: Self-service Edge account activation will be available in the future to new customers. If you are a new Lumen customer and want to create an Edge account, go to the Edge Account Activation page, then click Contact an Expert. A Lumen account specialist will contact you within three business days to assist you.
A form appears based on the Control Center credentials provided.
Fill out the form with your account and billing information.
Review the terms and conditions, then select the checkbox to agree to the terms. (You can save or print the linked documents for future reference.)
Select the I'm not a robot reCAPTCHA checkbox and verify yourself.
Review the additional terms listed, then click Activate Account.[When I tried this, the button was labeled Create an Account.]
We will process your account activation request. If successful, you will see a message that says "Success!" and we will email your Edge account information: your customer-specific URL for the Lumen Edge Orchestrator portal, your login credentials, links to help content get you started, and support resources.
Once you receive the email, you can sign in to the Lumen Edge Services portal and start to self-service provision Edge services.
Troubleshooting Edge account activation issues
There are two reasons why you may get an Edge account activation failure message:
Your organization already has an Edge account. In this scenario, you will see message that says "Account already exists". If you see this message, contact your Control Center system administrator to request access to the account.