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Lumen help

Get help with Lumen portals and products

Portal help 

Get help managing your services, paying your bill, or resolving service issues; access product-specific portals to manage features for your organization.
Portal help overview
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Product help 

Access UC&C services, set up VoIP phones, manage network settings, and more.

Readiness

Get help while working with us to deliver your services; access handbooks for regions and products.
Readiness overview
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Contact support

Prefer to contact us by phone? Find the number you need to get help.
Contact support