Lumen help

Portal help 

Get help managing your services, paying your bill, or resolving service issues; access product-specific portals to manage features for your organization.

Product help 

Access UC&C services, set up VoIP phones, manage network settings, and more.


From placing your order to activating and managing your services, we offer help for every step along the way.

Contact support

Prefer to contact us by phone? Find the number you need to get help.