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Fixing billing report errors in Bill Analyst

Fixing a no-data-found error

To fix a no-data-found error:

  1. From the main menu, select Billing > Invoice Management
Invoice Management
  1. From the list of accounts, click the blue hyperlink for the account you want to work with.
Invoice Management
  1. To troubleshoot your search parameters, remove as many parameters as you can. For example, change the Hierarchy to PublicLevel to CorporateFilter to None, etc.
  1. To troubleshoot your search parameters, remove as many parameters as you can. For example, change the Hierarchy to PublicLevel to CorporateFilter to None, etc.

Fixing an SFTP-delivery failure