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Viewing the status of an invalidation request

You can check the status of your invalidation requests in Media portal. Media portal shows status for the last 100 requests submitted and only for 24 hours after the request is completed. If you only have a couple requests, we recommend selecting the Notify when complete checkbox when you submit your request so Media portal can email you when its done processing your request.

To check the status of an invalidation request:

  1. From the main menu, select Network Tools > Content Invalidation.
Content Invalidation
  1. Scroll down to the Invalidation Status section.

    Media portal lists the status of requests that have been submitted for invalidation—up to 1,000 requests for up to the past 24 hours. If you (or your organization) submitted more than 1,000 requests, the most recent are displayed:

    • Submitted—we received your invalidation request, but have not processed it yet.

    • In Progress—we are currently processing your invalidation request.

    • Complete—we've completed processing your invalidation request.

Note: Media portal shows requests submitted for the access group it was requested in. If you're viewing a parent or child access group, you may need to change your view to see your submitted requests.

  1. If you have a lot of requests, you can filter or search through the list:

    • To search for a status, request ID, or any information in the columns shown, start typing the information in the Search field. (Media portal filters the results as you type.)

    • To sort the results by one of the columns, click the column header. (To sort in descending order, click the column header again.)