Lumen help
Portal support: Overview
Get the most from your Lumen products and services by managing them online. We’ve made it accessible and easy to manage billing, repairs, orders, booking, product features, and more.
Control Center
Lumen® Control Center is your digital hub for managing Lumen services: view and pay invoices, manage orders, access tools to configure and customize your services, submit repair tickets, and more.
Product tools
Manage product features and configure your services using tools for specific Lumen products.
DDoS Mitigation Reporting
Manage your Lumen® DDoS Hyper® and Lumen® DDoS Mitigation services.
Media portal
Manage your Lumen® Vyvx®, Lumen® Content Delivery Network (CDN) services, and Storage products.
Network Storage portal
Manage your Lumen® Network Storage nodes and volumes.
SavvisStation
Manage your legacy Savvis services.
uCommand
Manage orders and reports for carrier voice services.
Uboss portal
Manage your Lumen® Voice Complete® Telephony calling features/packages.
Voice Feature Management
Manage your Lumen® Voice Complete® calling features/packages.
Additional help
Support documents
Disconnecting services
Need to disconnect Lumen services? Learn how to request a disconnect.
Porting phone numbers
Need to assign telephone numbers, check LSR status, or execute port-out projects?
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