Lumen help

VoIP: Business Communicator

Lumen Business Communicator provides end users with a seamless unified experience across mobile and computer platforms, including Windows, Mac, iOS, and Android. Business Communicator offers a single unified communications (UC) application for easy access to voice, video, instant messaging, and presence applications.

Business Communicator features, include:

  • One identity: You have one identity across all services: voice, video, instant messaging, and presence
  • Access from any device: Access all of your communications services from any device, including your desk phone, desktop, laptop, mobile, or tablet
  • Synchronized call logs, buddy lists, and service settings: All communications preferences are stored in the cloud and synchronized with the software on your device when you log in
  • High definition voice and video: Voice and video calls are enhanced with the highest quality voice
  • Move from device to device without interrupting calls: You can start a call on your desk phone and seamlessly move to your mobile device
  • Seamless collaboration: Add people to conference calls via drag and drop, and share your desktop and files with ease

You can download Business Communicator from the VoIP portal, Google Play, or Apple App store. Business Communicator comes preconfigured with the required settings to connect to Lumen.

Getting started

Making calls

Managing features

Managing contacts

Using IM/chat

Business Communicator videos for r22.7

Business Communicator videos for r21.6

Quick reference guides

VoIP Business Communicator VoIP Business Communicator