Lumen help

Accessing call history

To access your call history:

  1. In the main window, from the menu on the left, click Call History (the handset with a clock icon).
Call history

You can identify call record types by their unique arrows:

Call record types
  1. With a call record highlighted, right-click the record to do any of the following:

    • To call from your desk phone, select Call from Phone.

    • To make a video call, select Video Call.

    • To add the caller to your contacts, select Add to Contacts.

    • To edit the contact information, if the caller is already a contact, select Edit Profile.